Privacy & Data Protection

Privacy Policy

This Privacy Policy explains how Xuberant Solutions Pvt. Ltd. collects, uses, stores, and protects your information when you use our website, mobile application, and related services.

Effective Date: April 21, 2026
By using Xuberant Solutions services, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect personal and operational information when you use our website, mobile app, or contact us directly.

  • Name, phone number, email address, and company details
  • Login details and account-related information
  • Customer records, job details, delivery updates, and service history
  • Device information, IP address, app usage data, and browser details
  • Location data when required for job tracking, delivery validation, or service functionality

2. How We Use Your Information

We use the collected information to operate, improve, and manage our services.

  • To create and manage user accounts
  • To assign, track, and complete field jobs and deliveries
  • To support barcode scanning, job progress, and admin reporting
  • To communicate with users about service updates or support requests
  • To improve app performance, security, and user experience
  • To comply with legal, security, and operational requirements

3. Location Data

Our platform may use real-time location data to verify job completion, confirm service delivery, and maintain operational accuracy.

Location access is used only for relevant service features and only when necessary for the intended business workflow.

Note: If location permission is disabled, some app features such as job validation or location-based completion may not work correctly.

4. Data Sharing

We do not sell your personal information. We may share information only in the following situations:

  • With authorized business users and administrators within your organization
  • With service providers that support hosting, analytics, communication, or technical infrastructure
  • When required by law, regulation, legal process, or government request
  • To protect the rights, security, and property of Xuberant Solutions and its users

5. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, loss, or disclosure.

While we work to keep data secure, no online platform or transmission method can be guaranteed to be completely secure.

6. Data Retention

We retain personal and operational data only for as long as needed to provide services, maintain records, meet legal obligations, resolve disputes, and support legitimate business operations.

7. Cookies and Analytics

Our website may use cookies or similar technologies to improve website performance, understand visitor activity, and enhance user experience.

You may choose to disable cookies through your browser settings, though some website features may be affected.

8. Third-Party Services

Our services may include links or integrations with third-party tools such as Google Sheets, maps, hosting providers, or analytics platforms. These third-party services operate under their own privacy policies and terms.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data where applicable
  • Withdraw consent for certain data uses where legally allowed

10. Children's Privacy

Our services are not intended for children without proper authorization or supervision. We do not knowingly collect personal information from children in violation of applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Xuberant Solutions Pvt. Ltd.
Website: https://xuberant.in/contact/